Who's Behind The Call?

The building occupants are waiting too long for the lifts, and large queues are forming at peak times. What can be done? Results from a traffic analyser study are provided, but provide insufficient information for analysis as the equipment counts "calls" and not "people". A manual lift study provides the necessary data to simulate the morning, lunchtime and evening peaks. The simulation provides confirmation that the current lift service could be improved with modernisation. Further options, including the installation of additional lifts, are assessed taking into account the client's changing needs for the building.