The Internet of Things, Big Data, Machine Learning, and the Lift & Escalator Industry

New technologies such as the Internet of Things, Big Data, Cloud Computing and Machine Learning have the potential to radically change the Lift and Escalator Industry. This is particularly true in the areas of lift and escalator maintenance, product development, and quality. Lift and escalator maintenance has evolved over the years. The various forms of maintenance have included breakdown maintenance, preventive maintenance, usage based maintenance, condition based maintenance, and task based maintenance. Using the Internet of Things, Cloud Computing, Big Data, and Machine Learning, a new form of maintenance, Data Driven Maintenance, has arrived. Data Driven Maintenance provides benefits to building owners, building managers, lift and escalator passengers, and lift companies. What these new technologies are and how they apply to the lift industry is explained. Additionally, several real world applications of these technologies on lifts are detailed.